Wednesday, February 28, 2024

Zen & the art of vendor development

 JUNE 07, 2011 Tuesday

3 Rules for Choosing the Right IT Vendor

When an IT project has enterprise-wide ramifications, you can't afford to change vendors mid-stream, or worse, start over from scratch. Here are three rules to get vendor selection right the first time:

(1) Don't make choices based on relationships.

 Be as objective as possible. Remember that relationships can cloud your judgment.

(2) Test for capability. 

Just because a company handled one type of project, don't assume it can handle a different one. If necessary, visit companies that have received the specific services you are looking for the vendor to deliver.

(3) Complete the formal specification before work starts. 

Be wary of "specify as you go" models; they can add significant cost and time to the project.

adapted from "I Broke All Six Rules for Finding the Right IT Vendor" by Robert Plant.

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