While the business world may have developed a full-blown love affair with design, very few companies are doing it well. If you're taking on a corporate design effort, follow these three rules:- Don't design for everybody. Design succeeds when it serves as a differentiator. A Ferrari, while beautifully designed, is not for everyone. Nor is a minivan. Tightly define who you are designing for and why.
- Don't try to be Apple. Good design needs to be aligned with the company's purpose and values. Delivering an Apple-like experience is not sustainable for most companies because they don't have the culture or resources to support it. Know your company's limits and deliver within them.
- Don't treat it as an add-on. Design isn't just bells and whistles you add at the end or put into your existing processes—most companies need to transform to accommodate it. Be open to change.
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