Friday, December 29, 2023

Importance of catching your customer in a proper mood

( Monday 24 Oct 2011 ) 

 Consumer Behaviour Experiment )  a tip on persuasive skills

Research Finding ; 

Relaxed Consumers See Products as More Valuable ! 

The Experiment . 

More-relaxed people considered a paper shredder to be 39% more valuable than less-relaxed people did, and they viewed a digital tire gauge as 19% more valuable. 

 By inducing relaxation with such means as videos of nature scenes, the team found that relaxation increases consumers' monetary valuations of a wide range of products. 

The researchers theorize that more-relaxed people are more likely to think of a product's higher-order benefits.

Applications : 

 (a) Importance of catching prospective customer in proper mood & at the right time for our sales pitch ! 

(b ) importance of noticing your  Manager's mood before pushing an idea or making a request or asking for a favor ! 

Source: Relaxation Increases Monetary Valuations

Research Conducted by :  a team led by Michel Tuan Pham of Columbia University.

Courtesy : Harvard Business Review 


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