APRIL 30, 2013
Crises Can Have Positive Effects on Public-Sector Job Satisfaction
The September 11, 2001, terrorist attacks boosted job satisfaction among government workers in the U.S. by as much as 5 to 10 percentage points, which translates to as many as 1 million to 2 million additional satisfied government workers, says Gregg G. Van Ryzin of Rutgers University. The heightened prestige of public service may have improved government workers' morale.
Source: The Curious Case of the Post-9-11 Boost in Government Job Satisfaction
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