January 23, 2015
Greater Engagement Starts with Leaders
It’s important to cultivate a belief in the power of engagement across your entire company.
And the first step is making engaging leadership part of your culture.
To drive this, focus on 4 key steps.
(1) First, MEASURE engagement levels through a survey. You can’t manage what you don’t measure !
(2) Next, actively DEVELOP engaging leaders.
Use workshops and coaching to help managers make engaging behaviors more habitual.
(3)Then, SELECT engaging leaders to fill high-impact roles. Use tools like 360 reviews to assess and predict whether someone can improve his or her engagement skills.
(4)Finally, REWARD the engagement you achieve.
Tying incentives to engagement survey scores can be tricky, but you need to get serious about recognizing leaders who are engaging – and holding accountable those who are not.
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