Buying Behaviour
" In-Flight Purchases Depend on What Your Neighbor Does "
Research Finding :
Seeing someone buy something makes us more likely to do the same.
Sample Segment :
Analyzing data on in-flight purchases to understand social effects in purchase behavior, it was found that m when passengers see someone next to them make a purchase, they’re 30% more likely, on average, to buy something themselves !
This did not hold true if they saw a purchase by someone sitting behind them or diagonally in front of them.
And the likelihood that a passenger will buy something DOUBLES, if the person making a purchase next to them is someone they KNOW.
Reason :
Friends and peers have a lot of sway over what we buy and when we buy it .
Research Conducted by :
Pedro M. Gardete at Stanford’s Graduate School of Business.
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