Wed 19 May 2021
Onboard a New Remote Hire the Right Way
Whenever you’re on-boarding a new employee, the goal is to help them feel at home and excited about the work ahead. But when their interactions with you and the rest of the team are only virtual, how do you do that? Here are some tips.
(1) Get them off to a fast start. This means having their technology set up before their start date, and making sure they know who to go to with questions from day one. Assign them a dedicated onboarding buddy who can be their go-to person with the many spontaneous questions they’re likely to have.
(2) Facilitate strong relationships across the organization. Since you can’t rely on the organic and spontaneous relationship-building that happens in the office, be proactive and intentional about setting up a mix of formal and informal one-on-one interactions between the new hire and other individuals. Don’t forget to introduce them to colleagues across departments early and often.
(3) Explain the culture and how work gets done. Make unwritten rules explicit, such as your company’s level of formality, dress code, virtual etiquette on videoconferences, communication norms, and working hours. It will be far less stressful if your new employee doesn’t have to guess at these issues.
This tip is adapted from “How to Set Up a Remote Employee for Success on Day One,” by James M. Citrin and Darleen DeRosa
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