Help Focus Your Sales Team on the Right Things
Sales executives often talk about how salespeople spend too much time with existing customers rather than focusing on high-potential prospects. Redirect your sales efforts by asking six questions:
- Do salespeople know what’s important? Communicate exactly how you want people to spend their time.
- Do salespeople have the information they need? Give them the data to match product offerings to customer needs.
- Do salespeople have the competencies required? Train people on how to find and qualify buyers, describe the product’s competitive advantages, and convince customers to buy.
- Are salespeople motivated? They need to perceive value from their efforts: career success, recognition, personal satisfaction, money, or all of the above.
- Do salespeople have enough bandwidth? If not, consider creating specialized teams that find new clients, while others support existing relationships.
- Do salespeople have the right characteristics? Look for “natural sellers” who can learn the industry.

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